Complete First Aid Courses in Whitley Bay, Tyne and Wear

Learning first aid in the workplace is an essential requirement, and the more people that know it, the better. Based in Whitley Bay, Tyne and Wear, we provide comprehensive first aid and CPR courses to the entire North East of England. The course that you should take depends on how hazardous your workplace is. Request the services of our friendly team and choose a course that meets the needs of your business.

ITC Level 2 in Emergency First Aid at Work

This course provides training for a first aider in a low hazard workplace. The course is OFQUAL™ (The Office of Qualifications and Examinations Regulation) accredited. 


It is the responsibility of an employer to appoint a person to take charge of first aid provision. This course provides that person with the necessary knowledge to do so. Additionally, the course is also ideal for lone workers, employees of smaller low risk organisations, and any individual who wants a solid grounding in basic first aid.


This is a six-hour course, and it is one of our most popular first aid courses. Providing a great insight into first aid procedures and skills, this course primarily uses practical hands-on exercises. It assists the delegates in learning basic life support skills and improves their chances of coping in an emergency. It’s a lifesaver course, giving participants essential lifesaving emergency techniques.


On the completion of training, successful candidates should understand the role of the first aider. The following points are covered or demonstrated: 


  • The importance of preventing cross infection.
  • The need for recording incidents and actions.
  • Assessment of situations and circumstances to act safely, promptly and effectively in an emergency.
  • Administering first aid to a casualty who is unconscious. (including seizures).
  • Administering cardiopulmonary resuscitation. (CPR)
  • Understanding the use of AED
  • Administering first aid to a casualty that is choking.
  • Administering first aid to a casualty that is wounded and bleeding.
  • Administering first aid to a casualty that is suffering from shock.
  • Providing appropriate first aid for minor injuries. (This includes small cuts, grazes and bruises, minor burns and scalds, and small splinters)

Course Delivery

This course is delivered as an “open course” option or as an in-house comprehensive training programme. It provides essential knowledge to ensure a safe working environment. The in-house version is always recommended so that the training is tailored to suit the delegates’ workplace. Delivered in one day (6 hours), delegates are assessed throughout the course. A certificate is provided upon successful completion of the course.

Reassessment Options

You must be re-trained every three years as part of the Emergency First Aid at Work course. In addition to this, the Health and Safety Executive™ (HSE) highly recommend that you undergo an annual three-hour refresher course.

Qualifications and Skills

All our courses ensure that you meet the recommendations specified by the HSE. As a result, you gain the skills, knowledge, and confidence to use what you have learned in a real emergency.

Course Delivery

The training is available in-house to meet your specific business needs. Open courses are also offered. Our open courses are great for individual delegates. However, if you have a group of people that need training, our in-house courses are an extremely cost-effective option. It is possible that you won’t need to travel!

ITC Level 3 in First Aid at Work

Delivered in accordance with the Health and Safety at Work Act 1974, our comprehensive training course teaches you the essentials for working in a high-hazard workplace. It’s an OFQUAL™ accredited course that is delivered over 18 hours. You are continually assessed and a certificate is given upon course completion. Offered as an open course or an in-house option, the training can be tailored to the individual requirements of your workplace. 


First aid training is required by law for all companies and businesses. The Health and Safety (First-Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities, and personnel to enable first aid to be given to employees. These regulations apply to all workplaces, including those with five or fewer employees. They also apply to the self-employed. 


The first six hours of the course are the same as the EFAW course described above. After this, the next 12 hours include unique modules. They cover the following: 

  • Injuries to bones, muscles, and joints. This includes suspected spinal injuries
  • Chest injuries.
  • Burns and scalds.
  • Eye injuries.
  • Sudden poisoning.
  • Anaphylactic shock.
  • Recognising the presence of a major illness and providing appropriate first aid. (This includes heart attack, stroke, asthma, and diabetes)

Keep Your Training Valid

You are required by law to retrain every three years. This refresher training is usually 12 hours long, as long as it is within three years and 28 days of your previous certificate end date. As with the EFAW training, the Health and Safety Executive highly recommend that you undergo an annual three-hour refresher course.

Qualification Benefits

Gain the skills to deal with a situation that could get out of control without a qualified team member. The courses that we offer ensure that you have the knowledge and confidence to cope with an emergency.

Training Delivery

As with our EFAW course, the level three option is available as an open course and an in-house option. For individual participants, the open course may suit you better. Alternatively, the in-house courses that we offer may be a better option for multiple people. It also allows us to tailor the course for your business.


If you need further information on choosing a first aid course, our team are always happy to help.

Contact us, in Whitley Bay, Tyne and Wear, to receive more information on our first aid and CPR courses.